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Legal
Accessibility.
We are committed to making our website and clinic accessible to everyone — including patients with disabilities, visual impairments, and additional needs.
Last updated: 3 July 2026
Eira Dental Studio aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We also work to ensure our physical clinic is welcoming and accessible to all patients.
Our commitment
Accessibility is part of our broader commitment to patient-centred care. We believe everyone should be able to access information about our treatments, book appointments easily, and receive dental care in a comfortable, dignified environment.
We review our website and clinic accessibility regularly and welcome feedback on how we can improve.
Website accessibility
Our website is designed with the following accessibility features:
Semantic HTML structure for screen reader compatibility.
Sufficient colour contrast between text and backgrounds (Charcoal on Off White, meeting WCAG AA).
Keyboard-navigable menus, buttons, and form fields with visible focus states.
Descriptive link text and ARIA labels on interactive elements.
Responsive layout that adapts to different screen sizes and zoom levels up to 200%.
Alternative text on meaningful images; decorative images marked appropriately.
Form labels associated with inputs; required fields clearly indicated.
3. Known limitations
We are aware of the following areas where accessibility may be limited:
Some before-and-after comparison sliders rely on drag interaction — keyboard alternatives are being improved.
Third-party embedded content (e.g. finance calculators or map widgets) may not fully meet our standards.
PDF documents linked from the site may not always be fully accessible — contact us for alternative formats.
We are actively working to address these limitations. If you encounter a barrier, please let us know and we will provide the information in an alternative format.
Clinic accessibility
Our Harley Street clinic is designed to be accessible to patients with mobility and sensory needs:
Step-free access to the ground-floor reception and treatment rooms.
Accessible toilet facilities on site.
Adjustable treatment chairs and unhurried appointment times for patients who need additional support.
Clear, plain-language explanations of all procedures — available in writing on request.
Staff trained to assist patients with anxiety, sensory sensitivities, and communication needs.
If you have specific requirements before your visit, please tell us when booking so we can prepare accordingly.
5. Assistive technology
Our website has been tested with common assistive technologies including VoiceOver (macOS/iOS), NVDA (Windows), and keyboard-only navigation. We recommend using the latest version of your preferred browser for the best experience.
Text size & display
You can adjust text size using your browser's zoom function (Cmd/Ctrl + plus/minus) or through your device's accessibility settings. Our layout is designed to remain usable at up to 200% zoom without horizontal scrolling on most pages.
We use a clear typographic hierarchy with Cormorant Garamond for headings and Inter for body text, both at sizes that meet readability standards.
7. Feedback & contact
If you experience difficulty accessing any part of our website or clinic, we want to hear from you. Please contact:
Email: accessibility@eiradental.co.uk
Phone: 020 7946 0123
Post: Eira Dental Studio, 14 Harley Street, London, W1G 9PH
We aim to respond within five working days and will work with you to provide information or services in a format that meets your needs.
8. Enforcement & standards
This accessibility statement applies to eiradental.co.uk. It was prepared in reference to WCAG 2.1 Level AA and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, which we apply as best practice even though we are a private practice.
If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.